Review Central Platform for Service Businesses

Have a service business? Review Central is a product developed by Central Station Marketing for clients in the home improvement and service industries. It is a highly configurable platform to fit any service business review needs.

Review Central Highlights

Custom questionnaire for your site.
Option to add customer info for validation.
Email reviews to your office once complete.
Display custom message based on Happy vs. Unhappy customer reviews.
Email custom message to customer based on Happy vs. Unhappy reviews.
Ability to add employees on the reviews to filter review score by employee.
Ability to make reviews live on your site automatically.
Ability to override customer's full name to first name and last initial.
Display 5-star rating or drop down list from 5 being best to 1.
Privacy feature which asks customer to make review live on the website.

Review Management and Scores

Review Central does not filter any reviews. We promote you contact EVERY customer once a job or project is complete and ask customer to complete the online review survey. Good or bad, you will know how your company performed for the customer. All reviews are email to your email box and then reported in Review Central platform.

Although, Review Central does not filter any reviews, you have the opportunity to filter reviews based on your customer database. To prevent competitors or spammers from dumping bad reviews, we ask clients to verify each customer to make sure they are legit.

No one is perfect and chances are your company will not get perfect 5 out of 5-stars every time. But, the key is to be notified if you get a negative review right away and do something to make the customer HAPPY!